Eye Clinic Liaison Officer
Salary: £27,715 per annum
Hours: 36 hours
Type of contract: Permanent
Location: Stoke Mandeville Hospital, Aylesbury
Do you want to make a difference?
Are you self-motivated, organised and a great communicator?
Are you flexible and adaptable to changing work environments?
If yes, this could be the job for you!
RNIB is pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service. This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis.
About the role
In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, advice and guidance face to face within an eye care setting and also by phone. The Eye Care Support Service is currently delivered at Stoke Mandeville Hospital within the Ophthalmology department.
As you would be part of an ECLO Team at this Trust, good communication, and teamwork are vital to ensure seamless patient support. There will also be opportunities to participate in activities promoting the service around the region.
Each day you will support people affected by sight loss helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Who We’re Looking For:
Key to this role will be your excellent communication and relationship building skills with patients, colleagues, clinicians and a wide range of cross sector partners.
You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems (Microsoft Office 365, databases and NHS record systems will be in daily use in this role). This service works to an industry acknowledged, quality framework and standard. The service must comply with the NHS Data Security and Protection Toolkit and so there are key processes that have to be followed and are monitored. So, you need to enjoy supporting people but also need to value good record keeping in order to be successful in this role.
What we offer:RNIB Prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:
As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.
How to Apply
If you'd like to apply for this great opportunity, please apply online, uploading your CV and cover letter, telling us how you meet the skills, knowledge and experience for the role and why you think you’d be a great fit for RNIB.
If you are having trouble applying online or would like more information, please contact us on [email protected], or call us on 0207 391 2111.
We do reserve the right to close this role early in the event of a high number of applications.
Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.