RNIB Eye Clinic Support Service want to announce this exciting opportunity to join their North West team as an Eye Care Liaison Officer (ECLO), in the Southport and Ormskirk area.
If you are interested in this role, please apply by submitting your CV, along with a supporting statement based on the attached questions.
About the Role
In this role, you will be a vital member of the team working directly with people who have sight loss. You will provide critical emotional support, information and advice within a hospital setting at the Eye Clinic at Southport & Ormskirk Hospital Trust. You will support people with sight loss by identifying their needs then signpost or refer service users, carers, family and friends to other services in the region.
Each day you will support people affected by sight loss in a very busy clinic setting, helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Who We're Looking For
You will have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. To be successful in this role you must display impeccable record keeping skills.
You must be able to work on your own initiative, have excellent organisational skills and be a proficient user of multiple IT systems (Microsoft Office 365, databases and Customer record management systems- CRM's). This service works to an industry acknowledged quality framework and standards.
What We Offer
In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:
As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.
How To Apply
To be considered, candidates must submit a supporting statement.
If you would like to apply for this great job opportunity please review the Job Description linked, then click “Apply Online” at the bottom of this page. Please attach your CV and statement, using the questions in the Supporting Statement Template.
If you have any queries about the role or application, please contact Resourcing.Mailbox@rnib.org.uk.
Additional Information
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.
RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.
Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy, including reviewing job applications and CV's, shortlisting and interviews and selection tests.
RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.
RNIB reserve the right to close the advert early, should we receive a sufficient number of applications.
