Hours: 18 hours per week - pattern to be agreed
Salary: £16,164 per year (£31,430 full time equivalent)
Location: The Royal Eye Unit, Kingston Hospital, the nearest Station is Norbiton which is across the road.
Contract Type: Permanent
Closing date: 23rd November 2023
Interviews: 6th December 2023
RNIB Eye Care Support Service are pleased to announce this exciting opportunity to join their London team as an Eye Care Liaison Officer (ECLO).
In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, information and guidance face to face within a hospital setting, via the phone and via digital platforms as required. Each day you will support people affected by sight loss to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
You must be able to work on your own initiative, have excellent organisational skills and be a confident user of multiple IT systems.
For more information on what it's like to be an ECLO, please follow the links below:
RNIB's ECLO service - YouTube
A Day in the Life of an ECLO - RNIB Website
As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification, this is a 4 day course in Birmingham which will require overnight stays followed by an exam and case study to complete, this is compulsory. You will have access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.
Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.
RNIB prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:
How to Apply
To be considered, candidates must complete our short application form. You can find this by clicking 'apply online'.
If you'd like to discuss the role informally, please email your name and telephone number to firstname.lastname@example.org and we'll arrange a call with you.