Job profile

Salary: £22,888 per year

Contract type: Permanent

Hours: 35 Hours, Monday – Friday

Location: Saltmeadows Road, Gateshead

We are looking for:

An exciting opportunity has arisen for a Transcription Production Assistant position within our Transcription Team.

We are looking to recruit self-motivated individuals that can meet the challenge of working within a fast paced environment and enjoy working in a supportive team.

The Transcription Team transform standard documents into accessible formats for blind and partially sighted people. All the important correspondence you get through your letterbox, we are responsible for making accessible. You will be part of the team that extracts the information/text from these documents and formats into either Large Print, Braille, Audio or EasyRead.

Reporting to a Transcription Team Leader your main responsibilities will include:

• Producing a range of alternative formats including Large Print, Braille and Audio within the Microsoft package and other in-house programs to client specific requests
• Working with speed and accuracy whilst maintaining agreed quality standards
• Assisting automated production routes and delivering feedback to Team Leaders on any non-conformances
• Scanning documents through OCR software to deliver data to colleagues
• Proofing other colleagues work for any non-conformance

What you’ll need to succeed in this role

• The ability to work in a production environment
• The ability to use machinery, equipment and software including Microsoft applications
• Experience of working to Service Level Agreements
• Experience of implementing process improvements
• Experience of training other members of staff and giving relevant feedback

What we offer:
RNIB Prides itself on being a great place to work with a range of flexible benefits and a positive, progressive culture. We offer a competitive salary, a stimulating and supportive working environment, a flexible work life balance environment, as well as a benefits package including:

1. 26 days holiday per year (plus bank holidays – pro rata), which increase with service, plus one grace day per year.
2. Excellent pension scheme
3. RNIB Rewards - Our employee discounts platform gives you access to offers at over 800 in-store and online retailers
4. In-house training and development opportunities, including apprenticeships and management development programmes

How to Apply

If you'd like to apply for this great opportunity, please apply online, uploading your CV and cover letter, telling us how you meet the skills, knowledge and experience for the role and why you think you’d be a great fit for RNIB.

If you are having trouble applying online, would like more information or would like accessible versions of the Job Description, please contact us on recruitment@rnib.org.uk, or call us on 0207 391 2111

We do reserve the right to close this role early in the event of a high number of applications.