Do you want to make a difference?
Are you self-motivated, organised and a great communicator?
Are you fliexible and adaptable to changing work environments?
If yes, this could be the job for you!
RNIB is pleased to announce this exciting opportunity to join the ECLO team as part of the RNIB Eye Care Support Service. This is a rewarding role that will give the right individual the opportunity to make a difference on a daily basis.
For more information on what it's like to be an ECLO, please follow the following links:
A Day In The Life of an ECLO - Link
Who Does What - ECLOs - Link
About the Role
In this role, you will be a vital member of the team working directly with people diagnosed with conditions causing sight loss. You will provide critical emotional support, advice and guidance face to face within an eye care setting and also remotely by phone. You will provide locum cover in clinics for periods of planned and unplanned absence for North East Eye Care Liaison Officers (ECLO) working across the four NHS Trusts of Newcastle Hospitals, South Tyneside & Sunderland, County Durham & Darlington and South Tees. The service is currently delivered in 10 clinic locations spread from Cramlington to Northallerton, so the ability to travel at short notice across the region is important and may therefore ideally suit someone based in the centre of the North East to make travel times manageable. (Travel costs are reimbursed at a nationally agreed rate.)
When not providing clinic cover, you will be home based, delivering support to patients remotely across the region supporting the reach and capacity of our services. Good communication, and teamwork are vital to ensure seamless patient support. There will also be opportunities to participate in activities promoting the service across the region.
Each day you will support people affected by sight loss helping them to identify their needs, access information and make informed choices which enable and empower them to maintain their independence.
Who We’re Looking For
You will have experience of working with people with sight loss or a recent experience of working in a similar role, or other related health/social care role.
You will also have proven experience of delivering information and advice services working directly with the people you are supporting as well as maintaining professional relationships. To be successful in this role you must display impeccable record keeping skills.
You will also have good communication and organisation skills, together with being a proficient user of databases and Microsoft Office packages.
What We Offer
In exchange we offer a competitive salary, a stimulating and supportive working environment and a benefits package including:
As an RNIB ECLO, you will also complete the RNIB & City University ‘Eye Clinic Support Studies’ qualification: essential for the role, access to Clinical Supervision, peer support and the opportunity to support RNIB’s priority of “no diagnosis without support”.
How to Apply
To be considered, candidates must submit a supporting statement.
If you would like to apply for this great job opportunity please review the Job Description linked, then click “Apply Online” at the bottom of this page. Please attach your CV and statement, using the questions in the Supporting Statement Template.
If you have any queries about the role or application, please contact [email protected].
Additional information
Appointment is subject to an enhanced DBS check for engaging in regulated work with children and adults with sight loss.
We're the Royal National Institute of Blind People (RNIB) and we're here for everyone affected by sight loss. Working for us means working for one of the UK's biggest charities, supporting almost two million people living with sight loss in the UK.
RNIB is committed to being led by our customers (blind and partially sighted people), and one of the ways we do this is through active involvement and engagement in many of our work activities, including the recruitment of new members of staff.
Please be aware that blind and partially sighted volunteers may be involved in the recruitment and selection process for this vacancy; including reviewing job applications and CV's, shortlisting and interviews and selection tests.
RNIB is committed to being an Equal Opportunities organisation and we welcome applications from people with sight loss.
RNIB reserve the right to close the advert early, should we receive a sufficient number of applications.